Guide users through Slack channel permissions
Learn how to help customers configure Slack channel permissions, manage member access, and troubleshoot common permission issues in their workspace.
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Who is this for?
This guide is for IT Support and Workspace Admins troubleshooting access issues for team members.
Step-by-Step Guide
Key Terms Defined (Dictionary)
| Channel Type | Symbol | Access Rules |
|---|---|---|
| Public | # | Open to anyone in the workspace. |
| Private | 🔒 | Invitation only. Cannot be converted back to public. |
| Shared (Connect) | ♦ | Shared with external organizations. Requires admin approval. |
Get started with Trinity
Trinity is a conversational expert who works alongside you, following your screen and guiding you through each step. It's like having someone who really knows Slack sitting right next to you.
What happens when you click "Start with Trinity"
- 1Connect your microphoneGive permission for Trinity to access your microphone so you can ask questions and get Trinity's help as you go.
- 2Share your screenShare the screen you are working on so Trinity can see what you're doing and provide guidance.