Help users configure SSO with Okta
Learn how to guide customers through setting up single sign-on with Okta, troubleshooting authentication issues, and managing user provisioning.
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Who is this for?
This guide is for Technical Support Engineers helping IT Administrators configure SAML/SSO.
Step-by-Step Guide
Key Terms Defined (Dictionary)
| Term | Definition |
|---|---|
| SAML | Security Assertion Markup Language. The standard XML format for exchanging authentication data. |
| IdP (Identity Provider) | The system that holds the user directory (e.g., Okta). |
| SP (Service Provider) | The application the user wants to access (e.g., Salesforce, Slack). |
| ACS URL | Assertion Consumer Service URL. The endpoint where Okta sends the SAML token. |
Get started with Trinity
Trinity is a conversational expert who works alongside you, following your screen and guiding you through each step. It's like having someone who really knows Okta sitting right next to you.
What happens when you click "Start with Trinity"
- 1Connect your microphoneGive permission for Trinity to access your microphone so you can ask questions and get Trinity's help as you go.
- 2Share your screenShare the screen you are working on so Trinity can see what you're doing and provide guidance.